Our money-back guarantee policy is designed to provide peace of mind and customer satisfaction. If you cancel your subscription before we’ve started working on your site—basically, if you haven’t given us access yet—we’ll make sure to refund the full amount to you within 7 business days. For those on an annual subscription, if you decide to stop using our services before the year is up, we’ll refund you for the months we won’t be servicing your site. This refund starts from the month after you cancel. And when it comes to our one-time services, if for some reason we find that we can’t deliver the results you need, we’ll refund the full cost of those services.
